LCEC is working around the clock to assess damage from Hurricane Ian. Our hearts and thoughts are with all of our customers.
Rest assured that we know where power outages occurred and are working diligently to restore power. Customers do not need to report outages.
Installation of surgeSENSE could be delayed if tropical weather impacts our region. Members can enter a product request as normal, and LCEC will process it as soon as possible.
A power surge, defined as a Transient Voltage Surge, is a very short duration (50 milliseconds) voltage spike of up to 6,000 volts above normal voltage levels. Transient voltage surges can enter your home through the electrical power feed and can also enter via telephone or cable lines.
Transient voltage surges can also occur inside the home by switching motor driven appliances, refrigerators, and AC compressors off and on. Microwave ovens and vacuum cleaners can generate small transient voltage surges through their operation. Transient voltage surges created inside the home tend to be significantly smaller than storm-related surges, but over time, they can wear away at sensitive electronic circuits and can cause early failure.
In Southwest Florida, summer thunderstorms can create increased risk for larger transient voltage surges to attempt entry into a home.
LCEC’s surgeSENSE surge-protection program is designed to help protect your major appliances from harmful transient voltage surges attempting entry into your home. The program offers two stages of protection.
A special meter-base transient voltage surge suppressor (TVSS) is installed directly behind the electric meter and serves as the first line of defense against surges attempting entry into a home. (For 400amp single-phase services, a hard-wired TVSS device is used). This TVSS captures the large transient surge and redirects approximately 85% of its intensity to ground (earth) before it can enter your home. Protects your major appliances such as air conditioners, washers, dryers, refrigerators, dishwashers, stoves, and garbage disposals.
LCEC recommends a Point-of-Use (POU) plug-in TVSS protection to provide full protection of sensitive electronics within the home. Select a plug-in TVSS to help protect your sensitive electronics such as computers, televisions, game systems, digital cable devices, DVD systems, microwaves, and garage door openers.
STAGE 1 METER-BASED PROTECTION
|Equipment||$5.95/month* **||$188.50 **|
|Set-Up Fee||$45.00 **||None|
|Relocation Fee (Only in LCEC Territory)||None||$119.95 **|
|Minimum Term||24 months||N/A|
|*At the end of the minimum 24-month lease contract, the meter-based arrester is returned to LCEC if the customer chooses not to continue leasing on a month-to-month basis.
**plus applicable taxes
Payment is required within 15 days after installation.
A Remote Access Charge of $100
Your electric service will be interrupted for 5-10 minutes at the time of installation.
Enter “coop” to receive a customer discount of 15% on *select point-of-use products.
*Home Pro Package, Basic Protection Package, MPM8-AV Power Strip Surge Protector, and Panamax M8-AV Premium Power Strip.
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