Payments made between 6:00 pm and 9:00 pm on Tuesday, June 6, 2023, may be delayed in posting to your account due to system maintenance. Thank you for your patience during this temporary inconvenience.
LCEC is a proud member of Touchstone Energy Cooperative
Use SmartHub to update email and/or SMS notification preferences regarding your bill, payments, and usage.
In order to receive electronic notifications, please register for SmartHub through LCEC.net or the SmartHub mobile application. If already registered, log in to your SmartHub account by clicking here. For more information on setting up an account, visit the SmartHub Frequently Asked Questions page.
The email address that is used to log in to SmartHub is typically the default email address used for notifications. This can be left as is, replaced with a different one, or additional email addresses can be added as well. If wanting to receive text message notifications, a phone number or multiple phone numbers can be added. Follow the instructions below.
Adding a new email address:
Be sure contacts have been added in the Manage Contacts page before setting notifications. A default contact type must always be present, and if one contact type is available, then that is the default; if multiple contact types exist, one or multiple contacts for each notification type can be chosen.
SmartHub web:
SmartHub mobile app:
In the Text Message and E-Mail column, select from the added phone numbers and/or E-mail addresses that you would like to receive notifications. You can select one or more phone number(s) and/or E-Mail address per notification type or leave it as ‘None’ if not wanting to receive Text Messages or E-Mail notifications. At least one contact is required for certain notification types.
Yes! If you have multiple accounts, notification preferences will apply to all accounts or preferences can be modified for each account number. Select account number in the ‘Select Account’ dropdown.
For any other questions, please reach out to LCEC using the Customer Care contact form or call the Customer Care Center Monday through Friday, 8:00 a.m. – 5:00 p.m. at 239-656-2300 or 800-599-2356.
By selecting the “Continue” button below you will be leaving the LCEC website and entering a website hosted by another party. Please be advised that you will no longer be subject to, or under the protection of the LCEC website Privacy Policy, and that LCEC is not responsible for the content or accuracy of the information on the website. We encourage you to review the privacy policy on the site you are entering before providing any personally identifiable or confidential information.
Seleccionando el boton “Continuar” ud. estará saliendo de la página de internet de LCEC e ingresará a una página de internet acogida por una compañia tercera. Por favor note que ud. no estará sujeto a o bajo la protección y reglas de privacidad de la página de internet de LCEC. LCEC no es responsable por el contenido y veracidad de la información en la página de internet. Antes de proceder y proveer cualquier información personal o confidencial, le sugerimos que revise las reglas de privacidad en el sitio de internet al que ud. está ingresando.