LCEC is working around the clock to assess damage from Hurricane Ian. Our hearts and thoughts are with all of our customers.
Rest assured that we know where power outages occurred and are working diligently to restore power. Customers do not need to report outages.
LCEC is monitoring Hurricane Ian and preparing to respond if our service territory is impacted. Due to expected impact, please contact us after the storm to request a tree trimming.
LCEC performs vegetation maintenance service on trees that are interfering in the main power lines. Click here for more information.
If the problem is in the customer service drop (line from the pole to your house), this is the customer’s responsibility. Please contact your local Chamber of Commerce for qualified tree care services in the area.
If the trees are interfering with the lines running from pole to pole, this is LCEC’s responsibility. Please complete the form below.
For trees around the main service lines, tree care service is performed on a maintenance schedule basis.
Note: Any dangerous condition with the power lines should be reported to LCEC by calling 239-656-2300 or 800-282-1643. If you see a person that has come in contact with the power line, call 911 immediately.
If you are currently without power, please call the LCEC Customer Care Center immediately at 800-599-2356 or 239-656-2300. You can also login to SmartHub to report an outage or download our mobile app to report an outage on the go.
LCEC will respond to specific customer requests if the trees in your area are posing an immediate threat to safety or to the reliability of electric service. If your request meets the criteria stated above, simply fill out the form below.
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