LCEC is working around the clock to assess damage from Hurricane Ian. Our hearts and thoughts are with all of our customers.
Rest assured that we know where power outages occurred and are working diligently to restore power. Customers do not need to report outages.
Upon breaking the seal attached to the installed GenerLink™, you expressly agree that usage is restricted and subject to the following terms and conditions (“Terms and Conditions”).
Installation and Care of Property
The GenerLink™ unit must be installed by an approved installer and may not be removed or modified by anyone other than an approved installer. An approved installer is defined as a technician approved by your local electric utility (“Utility”). As a user of GenerLink™, you further agree to follow the GenerLink™ Start-Up Procedure provided in the Operating Manual. At all times, the GenerLink™ unit shall be used solely for the purpose intended, in accordance with the Instructions and “Safety Tips” contained in the Operating Manual. You understand that any installation, removal, or modification by anyone other than an approved installer is dangerous and is expressly prohibited under the terms of this agreement.
Delivery and Acceptance of Property
Within thirty (30) days of its installation, you are required to test the GenerLink™ unit with a generator. Written notice of any defects or concerns with the operation of the GenerLink™ unit must be received within forty-five (45) days from the installation date of the GenerLink™ unit by Global Power Products at 225 Arnold Road, Lawrenceville, GA 30044, specifying any defects, or it shall be conclusively presumed that you have accepted the GenerLink™ unit and found it to be in good operating condition and repair. This provision shall not be applicable to latent defects of which you could not reasonably be aware.
You understand and agree that once the GenerLink™ unit is installed, it is the only safe and allowable method for connecting a generator to your home. You grant the Utility the right to enter the site where the GenerLink™ unit is installed, to temporarily disconnect the generator, and to physically “lock out” the GenerLink™ unit at any time if the Utility determines that a potential hazard exists and that such temporary action is necessary to protect the Utility’s electric system, its customers, and/or its employees.
Inspection, Repair, and Removal
You acknowledge that the GenerLink™ unit shall not be removed, repaired, or replaced by anyone other than an approved installer. If the GenerLink™ unit requires inspection, removal, repair, or replacement, immediately contact an approved installer to request that the GenerLink™ unit be removed. Contact GenerLink™ at 225 Arnold Road, Lawrenceville, GA 30044, or call 800-886-3837 to receive instructions on how to have the GenerLink™ unit repaired and/or replaced.
Claims and Expenses
You expressly agree to hold the Utility, the Authorized GenerLink Reseller, and Global Power Products harmless from any and all claims, costs, expenses, damages, and liabilities, including reasonable attorney’s fees, resulting from, or alleged to be caused by, directly or indirectly, use, operation, or failure of the GenerLink™ unit.
Terms to be Exclusive
You acknowledge that the Terms and Conditions constitute the final and entire agreement regarding the use and purchase of the GenerLink™ device.
GenerLink™ Manufacturer’s Limited Warranty
Global Power Products warrants GenerLink for a period of seven (7) years after delivery of goods, where specified that the goods are, under normal use and service, free from defects in materials and workmanship. No other warranties or representations, whether written or oral, shall be binding upon Global Power Products. If any unit provided by Global Power Products does not comply with any of the expressed warranties set forth above and customer provides Global Power Products notice of such noncompliance within the seven (7) year warranty period, Global Power Products shall at its discretion repair or replace the nonconforming unit after receipt of the nonconforming unit for its inspection. Global Power Products’ sole liability to customer for goods not conforming to any of the express warranties is limited to repair or replacement of such units. Warranty on the repaired unit or any component thereof is limited to the balance of the original warranty period.
Seleccionando el boton “Continuar” ud. estará saliendo de la página de internet de LCEC e ingresará a una página de internet acogida por una compañia tercera. Por favor note que ud. no estará sujeto a o bajo la protección y reglas de privacidad de la página de internet de LCEC. LCEC no es responsable por el contenido y veracidad de la información en la página de internet. Antes de proceder y proveer cualquier información personal o confidencial, le sugerimos que revise las reglas de privacidad en el sitio de internet al que ud. está ingresando.