LCEC – Lee County Electric Cooperative

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Setting up Outage Texting – App

Customers with the SmartHub mobile app can report an outage simply by texting OUT to (844) 948-2817. Message and data rates may apply.



Eligible Customers:

  • Customers enrolled in SmartHub with a phone contact and email on record.
  • Customer with a single electric account. Accounts with multiple service locations must report an outage through SmartHub to ensure the correct address is reported.

Outage Texting is not available if:

  • Power is disconnected for non-payment
  • A start service is not yet active
  • An outage has already been reported at that location

Click here for printable version.

NOTICE: You are leaving the LCEC website

By selecting the “Continue” button below you will be leaving the LCEC website and entering a website hosted by another party. Please be advised that you will no longer be subject to, or under the protection of the LCEC website Privacy Policy, and that LCEC is not responsible for the content or accuracy of the information on the website. We encourage you to review the privacy policy on the site you are entering before providing any personally identifiable or confidential information.

NOTICIA: Usted está saliendo de la página de internet de LCEC.

Seleccionando el boton “Continuar” ud. estará saliendo de la página de internet de LCEC e ingresará a una página de internet acogida por una compañia tercera. Por favor note que ud. no estará sujeto a o bajo la protección y reglas de privacidad de la página de internet de LCEC. LCEC no es responsable por el contenido y veracidad de la información en la página de internet. Antes de proceder y proveer cualquier información personal o confidencial, le sugerimos que revise las reglas de privacidad en el sitio de internet al que ud. está ingresando.