LCEC – Lee County Electric Cooperative

LCEC is a proud member of Touchstone Energy Cooperative.

LCEC does not contract solar or installers. Beware of solar company reps stating they work for LCEC.

surgeSENSE T’s and C’s/Warranty

Terms and Conditions

For Purchase Only

  1. The meter-based TVSS can only be installed, serviced or removed by a designated LCEC representative.
  2. Your electric service will be interrupted for 5-10 minutes at the time of installation.
  3. If the customer moves to another home within the utility’s service area, the meter-based TVSS may be transferred. A transfer fee will be charged for moving a customer-owned device; leased devices will be moved within LCEC’s service territory free of charge.
  4. All warranties provided are from the manufacturer. The customer shall hold the utility harmless in connection with the operation, service, and installation of the meter-based TVSS.
  5. In the event the protective effectiveness of the meter-based TVSS should be interrupted or fail for any reason, the utility’s obligation shall be to repair or replace the meter-based TVSS in accordance with this agreement. Such interruption or failure shall not constitute a breach of this agreement, nor shall the utility, its officers, directors, or employees be liable to the customer or to third parties for any damage which might result from such interruption or failure.
  6. The equipment provided will not protect against direct or indirect high-energy lightning strikes beyond the manufacturer’s rated energy absorption level.
  7. Lee County Electric Cooperative, Inc., is not responsible for any damages from weather or lightning-related incidents.
  8. All warranty issues or claims shall be handled directly through the product manufacturer.
  9. Electronics such as televisions, microwaves, computers, modems, alarms, phones, stereos, faxes, copiers, printers, garage openers, and other types of equipment are not protected by the meter-based device alone. Stage 2 POINT-OF-USE LCEC highly recommends a two-stage approach to protecting your home. Utility-grade point-of-use products can be purchased through SPIKESTOP.COM or by call Customer Service at 877-787-4378.

Customer Discount: On select “point-of-use products” to receive the 15% discount enter “coop”

Manufacturer’s Warranty

Products sold prior to April 1, 2021:
The meter-based arrester has a 10-year product replacement with a maximum of $10,000 lifetime payout.
Read the manufacturer’s warranty.

Products sold after April 1, 2021:
The meter-based arrester has a 15-year product replacement with a maximum of $10,000 lifetime payout.
Read the manufacturer’s warranty.

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