How power is restored by LCEC following a major storm

June 27, 2023 – Safety is the number one priority for LCEC following a major storm. As line workers begin the labor-intensive work that is restoration, it is essential for customers to keep safety in mind for their own well-being and the safety of those working to get the lights back on.   

  • Stay clear of downed power lines, as they may be energized.
  • Puddles of water contacting downed lines are dangerous.
  • Keep LCEC phone lines clear for emergency calls by only calling to report safety threats.

In a restoration event, LCEC works through four steps:

  1. Damage assessment – Includes physical inspection of our facilities. Once damage assessments have been made, LCEC begins repairs.
  2. Critical repairs – LCEC repairs main circuits and restores critical facilities such as hospitals, police, and fire stations.
  3. Quickly and safely – Repair lines that get the greatest number of customers on as soon as possible.
  4. Remaining outages – Restore power to those small pockets or individuals still without power.

For more information on the steps taken by LCEC before, during, and after a major storm and other tips for staying safe during storm season, visit the Storm Center on lcec.net.

Due to system maintenance all member services are unavailable, including SmartHub and Pay Now, until further notice. The LCEC Member Care Center is closed, and only able to assist with outage reports. To report an outage, please call 239-656-2300. Thank you for your patience during this temporary inconvenience.

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