May 26, 2021 – Storm season is around the corner and LCEC is ready! LCEC has partnerships with power line and tree-trimming contractors, fuel companies, material vendors, food service vendors, other cooperatives and local agencies for mutual aid to ensure that we are ready for restoration.
Additionally, each of the 400+ LCEC employees play a critical role in the restoration plan. Employees put their typical job responsibilities on hold to pitch in during restoration. From assessing damage to leading out-of-state crews, and even doing laundry for linemen, every employee has a vital role.
We understand the importance that electricity plays in our customers’ live. LCEC has a proven track record when it comes to storm restoration, and we ask that customers be patient. We know how frustrating it is to be without power. Customers can rest assured knowing that we work around the clock during restoration situations to ensure the lights are back on as quickly as possible. LCEC employees will not rest until all of our 228,000+ customers have power.
LCEC has a thorough restoration plan that outlines priorities of electric restoration during large power outages. The LCEC plan first calls for restoration of critical circuits that power essential services such as hospitals, traffic signals, shelters, law enforcement. Next, power is restored to the largest number of customers possible. The last to be restored are individual services in small pockets or services that need to be reconnected after repair to their home electrical system.
Please note that LCEC does not disconnect power before a storm. We let Mother Nature run her course, and begin to restore power to impacted areas once winds are at a safe level to work.
How customers should prepare for outages
• Ensure a back-up telephone other than a cordless or telephone that is dependent on electricity.
• Have a battery-powered radio on hand and a supply of fresh batteries to stay aware of news and other information.
• Keep a flashlight and extra batteries handy.
What to do when the lights go out
• Help keep the LCEC telephone lines clear for emergency calls. Only call LCEC at 656-2300 to report downed power lines.
• Visually check the weather-head (on the roof where your service drop connects to the pole) and the meter box to make sure it is not damaged.
• Any damage to the home’s electric system must be repaired by a licensed electrician and inspected by a designated agency before power can be restored.
• Turn off appliances. This will protect them when service is restored, prevent electrical fires and lessen the chances of circuit overload when service is restored. Leave one light on to serve as a visual signal that power has been restored.
Storm Safety Tips
• Stay clear of downed power lines. They may still be energized and dangerous. Puddles of water contacting downed lines are just as dangerous.
• Don’t trim trees or remove debris located near downed power lines. If you must remove debris from your home, don’t pile it under or near electrical lines or equipment.
• Residents on life support must have an alternate plan in place to ensure the continuity of life-support needs. This may include making special arrangements to spend time with a friend or relative during an outage or using a back-up generator.
• If operating a portable generator, keep it outside and in an open area. Carbon monoxide emissions can be harmful. Follow all instructions regarding safe operation. Do not connect the generator directly to the main electrical panel. If installed incorrectly, power could flow into outside lines and cause injury to the owner, neighbors or utility crews working in the area.
• Please do not detain LCEC employees or contractors while they are working to restore power. This can be distracting, can cause an accident and impedes the process.
Visit lcec.net to download the LCEC Hurricane Guide. This useful guide will help you ensure that you and your family are ready for anything that Mother Nature brings our way this storm season!
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