LCEC – Lee County Electric Cooperative


At LCEC, our employees and our customers are our number one priority and we are taking the responsibility of protecting them with the utmost importance. We are laser-focused on official COVID-19 updates and following recommendations. (Read more in our News section)

Shopping Cart


LCEC customers reporting scammers

LCEC customers reporting scammers

SCAM ALERT!
July 1, 2020 – Scammers are busy targeting utility customers today. Residents and businesses are encouraged to remain aware, know the facts and safeguard personal information. Utilities will not call and request personal or financial information over the phone, send an email, or show up and request payment at the door. If something does not feel right, customers should contact LCEC immediately at 239-656-2300.

Scammers might:
• Pretend to be an LCEC representative to get into your home.
All LCEC employees and contractors carry a photo identification badge and can provide work documents with corporate contact information. Ask to see proof and call LCEC to verify, if you are in doubt.
• Solicit personal information over the telephone or through the mail on behalf of LCEC.
DO NOT share personal or financial information unless you initiated the call.
• Request immediate cash, “gift card”, or debit card payment in person.
DO NOT purchase a debit card under threat of service disconnection and NEVER meet someone demanding in-person bill payment.

Reported Phone Scam
Scammers are using false phone numbers that appear to originate from LCEC on caller ID. They may also use a recording of LCEC customer care phone messages to sound authentic. The dishonest caller is threatening to disconnect power unless a payment is made immediately with a Green Dot MoneyPak card. LCEC will never call and demand credit card information or accept Green Dot MoneyPak cards as payment. This scam has impacted utility customers across the nation for several years now.

Report fraud or scams
Victims of a scam can contact the local law enforcement fraud unit or the authorities listed below:
• Financial Crimes Enforcement Network
• Financial Fraud Enforcement Task Force
• Federal Trade Commission (File a complaint online)

If you have been a victim of fraud or identity theft, it is critical that you take the following actions:
• 1. Call your financial institutions and credit card companies to inform them
• 2. File a police report and get a copy of it for your records
• 3. Call one of the three major credit bureaus (Experian, Equifax or TransUnion) to report it and place an alert on your account. The agency you contact will notify the other two bureaus
• 4. If your Social Security card or number is stolen, call the Social Security Administration
• 5. Change the PIN (personal identification number) and password to all of your online accounts
• 6. File a complaint and an Identify Theft Affidavit with the Federal Trade Commission
• 7. Make a record of the situation and the actions that you took to resolve the issue

NOTICE: You are leaving the LCEC website

By selecting the “Continue” button below you will be leaving the LCEC website and entering a website hosted by another party. Please be advised that you will no longer be subject to, or under the protection of the LCEC website Privacy Policy, and that LCEC is not responsible for the content or accuracy of the information on the website. We encourage you to review the privacy policy on the site you are entering before providing any personally identifiable or confidential information.

NOTICIA: Usted está saliendo de la página de internet de LCEC.

Seleccionando el boton “Continuar” ud. estará saliendo de la página de internet de LCEC e ingresará a una página de internet acogida por una compañia tercera. Por favor note que ud. no estará sujeto a o bajo la protección y reglas de privacidad de la página de internet de LCEC. LCEC no es responsable por el contenido y veracidad de la información en la página de internet. Antes de proceder y proveer cualquier información personal o confidencial, le sugerimos que revise las reglas de privacidad en el sitio de internet al que ud. está ingresando.