You can download the SmartHub mobile app in the Apple Store® or in the Android® Market. Search for SmartHub. Once you have downloaded the app, you will need to search for LCEC as your provider. To do this, select the “By Name” search. You can search by “LCEC” or “Lee County Electric Cooperative.” The search result should display as “Lee County Electric Cooperative – LCEC.”
Click here for additional instructions.
SmartHub tracks the number of login attempts since the last successful login, no matter how long ago the successful login was. After a certain number of unsuccessful attempts, the account is locked, and the following message will display: You have exceeded password attempts. You may log in with your existing password after 30 minutes. Can’t remember your password? Click here to create a new one.
If you remember your original password, you can log in with it after 30 minutes. If you cannot remember your original password, click on the ‘Can’t access your account?’ link. You can then create a new password. Your LCEC account number will be required.
You can make a payment through SmartHub online immediately or schedule it for a future date. After you log in, select either “Pay Now” or “Make a Payment” to pay with your checking or savings account. To pay with a credit or debit card, click on the “Pay with Credit/Debit card” link in the top right-hand corner.
You can also make a payment using the SmartHub mobile app immediately or schedule it for a future date. Click on “Pay” to pay with your checking or savings account, or click on “Pay with Credit/Debit” to pay with your credit or debit card.
You can also pay your bill at Pay Now, which requires no registration and provides quick access to pay your bill with your checking or savings account.
You can report an outage through SmartHub online by clicking the “Report An Outage/Inquiry” button in the upper right-hand corner. On the mobile app, click on the “Report an Outage/Inquiry” located at the top of the Home screen.
Select the location of the outage and the outage description.
Enter a telephone number if you wish to receive a one-time call back when the outage is restored.
To be eligible for a payment extension, your prior bill must be past due, and the next month’s bill must be available on SmartHub. If you meet the eligibility requirements, a link can be found at the end of the Payment Extensions page to extend your disconnection date by 7 days. A message will appear at the top of the Payment Extensions page if you are ineligible to receive a payment extension at this time.
Note that if you have already created a payment extension, the link is not visible, but you can view information about your existing payment extension in the table.
Seleccionando el boton “Continuar” ud. estará saliendo de la página de internet de LCEC e ingresará a una página de internet acogida por una compañia tercera. Por favor note que ud. no estará sujeto a o bajo la protección y reglas de privacidad de la página de internet de LCEC. LCEC no es responsable por el contenido y veracidad de la información en la página de internet. Antes de proceder y proveer cualquier información personal o confidencial, le sugerimos que revise las reglas de privacidad en el sitio de internet al que ud. está ingresando.