You can also download the SmartHub mobile app in the Apple Store® or in the Android® Market.
When entering your billing account number, do not enter any zeros at the beginning of the account number. For example if your LCEC account number is 0012345678, enter it in SmartHub as 12345678.
If you have no leading zeros, your LCEC account number is entered as-is.
If you are accessing SmartHub for the first time, you must REGISTER AS A NEW USER.
If you try to log in and see the “Invalid Login!” message, we recommend that you use the “Can’t access your account?” link to have a password-reset email sent to the email address on your account.
SmartHub tracks the number of login attempts since the last successful login, no matter how long ago the successful login was. After a certain number of attempts, the account is locked.
If your account becomes locked, please use the Contact Customer Care link or call the LCEC Customer Care Center at 239-656-2300 or 800-599-2356.
You can pay your bill at SmartHub, which will require you to register and provides you with many other benefits including instant account management, customer notifications, usage, and payment history.
You can also pay your bill at Pay Now, which requires no registration and provides quick access to pay your bill.
You can pay using a credit/debit card by logging into SmartHub. The credit card link is located towards the top-right of the screen to the left of the orange Pay Now button, where it reads, Pay with Credit/Debit Card. You will be directed to ACI Worldwide, LCEC’s payment processing partner. There is a $4.00 convenience fee per payment to pay with your credit/debit card.
Credit card payments can also be made on the mobile app by logging into SmartHub. You will be directed to ACI Worldwide, LCEC’s payment processing partner. There is a $4.00 convenience fee per payment to pay with your credit/debit card. LCEC does not receive any part of this fee.
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