LCEC – Lee County Electric Cooperative

Global supply chain issues across the nation will result in major LCEC service delays extending through 2023. There is no exact timeline on the supply disruption until material manufacturing delays and raw material shortages are rectified.

Natural gas price increases and summer heat are impacting power costs resulting in above average bills. Visit energy efficiency pages below for tips to save.

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LCEC Honored as Center of Excellence for Fourth Year in a Row

LCEC Honored as Center of Excellence for Fourth Year in a Row

LCEC been recognized as a Certified Center of Excellence for the fourth consecutive year by the industry leader in contact center benchmarking, certification, training, assessments, industry reports and custom consulting, BenchmarkPortal (BMP). The Center of Excellence recognition is one of the most prestigious awards in the customer service and support industry.

According to BMP, LCEC stands out from other utilities because:
• 192 companies are in BMPs Utilities Database
• 76 are energy re-seller
• 83 are investor owned
• 33 are municipalities
• Only five other energy utility companies nationwide are certified as a Center of Excellence
• LCEC is the only cooperative certified as a Center of Excellence

Contact centers achieve the Center of Excellence distinction based on best-practice metrics drawn from the world’s largest database of objective and quantitative data that is audited and validated by researchers from BMP. For more information on this certification, visit www.benchmarkportal.com/call-center-certification.

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