LCEC is working around the clock to assess damage from Hurricane Ian. Our hearts and thoughts are with all of our customers.
Rest assured that we know where power outages occurred and are working diligently to restore power. Customers do not need to report outages.
January 28, 2022 – LCEC and its power supplier have sufficient energy reserves barring any unforeseen circumstances.
We are closely monitoring the weather and will provide updates should conditions change.
The LCEC system is monitored 24/7 and employees will report to work at 6 a.m. tomorrow to address any needs.
Customers are asked to do their part to ensure reserves are adequate and the system is not overloaded by conserving electricity:
LCEC serves approximately 232,000 customers in six counties. Areas include Cape Coral, North Ft. Myers, Sanibel, Captiva and Pine Islands, parts of Lehigh Acres, Marco Island, Immokalee, Ave Maria, Everglades City.
January 26, 2022 – Being an energy expert is simple and FREE when you use the energy tools on lcec.net! Using the LCEC interactive online tools will help you understand and manage your energy usage. You can also find ways to conserve energy and reduce your electric bill. These three tools can make a huge difference in your energy consumption:
SmartHub– With LCEC SmartHub, you can set usage alerts, monitor energy usage, and much more.
Interactive Home – Understanding your electric usage is easy and fun with the online Interactive Home. By spending a few minutes clicking through the “virtual” home, you will learn many proven ways to save energy dollars year after year. Many of the energy-saving suggestions are low-cost or no-cost.
Calc-U-Saver – This virtual energy assessment of your home takes just minutes to profile your home and get savings recommendations.
For more simple tips on lowering your electric usage, visit lcec.net.
January 20, 2022 – March 15 is the first of two deadlines in 2022 to apply for an LCEC Environmental Funding Award. To apply for an environmental funding award, organizations should visit www.lcec.net/about-lcec/community-and-education/environment to download the application. Interested organizations must meet certain criteria to be considered for the award including that the funding must be utilized for projects/programs related to the environment and the utility industry and have a demonstrated need for funds. Funding is awarded twice a year with deadlines happening on March 15 and September 1. The September 2021 LCEC Environmental Funding Award recipients included ArtFest Fort Myers, Cape Coral Wildlife Trust, Cape Coral Friends of Wildlife, Monofilament Busters, Inc., Cypress Cove Landkeepers, Inc., Audubon of Southwest Florida, Audubon’s Corkscrew Swamp Sanctuary, and Future Forestry Corporation. More than $186,000 has been awarded since the program’s inception in 2013. LCEC’s Environmental Funding Award Program is just one of the many ways that LCEC positively impacts and supports wildlife and the environment. To learn more, visit the Environment page at www.lcec.net.
January 12, 2022 – Paying your LCEC electric bill is a snap. Choose from one of the simple options below:
Auto Pay – This convenient, time-saving option will automatically deduct your payment from your bank account on the due date of your LCEC bill. Customers can register for Auto Pay though the LCEC SmartHub.
Pay by Phone – This convenient option is as simple as calling LCEC at 239-656-2300 or 800-599-2356. Checking/savings account payments are FREE and post immediately to your LCEC account. Credit/debit card payments made before 4 p.m. post to your LCEC account within six hours. Payments made after 4 p.m. post the next day or you may schedule payment for a later date. Third-party service fee of $4 applies.
Pay Online using SmartHub –Just like Pay by Phone, checking/savings account payments are FREE and post immediately to your LCEC account. Credit/debit card payments made before 4 p.m. post to your LCEC account within six hours. Payments made after 4 p.m. post the next day or you may schedule payment for a later date. Third-party service fee of $4 applies.
Pay Online using PayNow – With PayNow, there is no registration required.Billing account number and your last name or business name are needed to make a checking or savings account payment for FREE which posts to your LCEC account immediately.
Walk-in Stations – Walk-in Payment Stations are located throughout the LCEC service territory. Visit the Payment Options page on lcec.net for a list of Fidelity Express and MoneyGram locations. Cash is the only accepted form of payment at these Walk-in Payment Stations and there is a third-party service fee of $1.50. Customers must have their LCEC bill or account number to make a payment.
U.S. Mail – Payments are accepted via the envelope enclosed with your bill, mailed to the LCEC payment address of P.O. Box 31477, Tampa, FL 33631-3477.
To enroll in SmartHub or learn more about the LCEC payment options, visit lcec.net.
January 5, 2022 – If you are an LCEC customer with a New Year’s Resolution to help others, our Power to Share by Rounding Up program is a perfect fit. The LCEC Power to Share program was created in 2009 to assist financially strained customers having difficulty making electric payments. This program is a partnership between LCEC and the United Way, and is funded through generous donations by LCEC employees, business partners, and customers.
In 2020, LCEC expanded this program with the introduction of the Power to Share by Rounding Up program. This program allows participating customers to round up their monthly electric bill to the nearest dollar. Customers also have the option to make an additional monthly contribution or make a one-time donation to their bill. With many ways to donate, giving is easy. Customers can enroll and unenroll easily though the LCEC SmartHub, online at lcec.net or over the phone by calling LCEC Customer Care at 239-656-2300.
For more information on the LCEC Power to Share by Rounding Up program or other ways that LCEC positively impacts our community, visit lcec.net.
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