LCEC announced that it will provide Friends of Fakahatchee with a $2,500 environmental funding award to help with their mission to preserve the unique ecology and cultural heritage of Fakahatchee Strand Preserve State Park and educate the public to its importance. Specifically, this funding award will aid in the transformation of the visitors center into an environment that will create an interactive learning experience inspiring curiosity while instilling a sense of responsibility to preserve the unique and fragile habitat of the largest State Park in Florida.
To apply for this award, organizations can email firstname.lastname@example.org to receive an application. The next application deadline for a 2017 award is September 1, 2017. Interested organizations must meet certain criteria to be considered for the award including being located within LCEC service territory, funding utilized for projects/programs related to the environment and the utility industry, and having a demonstrated need for funds. This funding award is just one of the many ways that LCEC positively impacts and supports wildlife and the environment.
LCEC is pleased to announce that it will nominate Josh Turner of Cape Coral, Florida for the No Barriers Program for veterans with disabilities. Through a partnership with CoBank and the No Barriers Program, LCEC did a call for nominations for wounded vets living within its service territory. “After careful deliberation, Josh was selected to be LCEC’s nominee for this program. Although our nomination does not guarantee that Josh will be selected for the No Barrier Program, we are proud to be able to nominate such a worthy individual,” LCEC Public Relations Manager Karen Ryan said.
Josh sustained injuries during a tour of duty. Since that time, Josh has braved through 14 major surgeries along him to walk again. Rather than letting the pain of his injuries hold him back during his long recovery, Josh obtained his Master’s degree in Computer Forensics from the University of South Florida and is currently working for the federal government combating child pornography and human trafficking. “I have been through a lot and it would have been easy for me to give up but that’s not who I am. A positive attitude and determination have helped me to push through the challenges and pain and work toward my new mission in life. Making sure the children in our community are safe,” Josh said.
No Barriers was co-founded by Erik Weihenmayer, an internationally renowned mountain climber and the only blind person in history to reach the summit of Mt. Everest. “Through the Warriors program, No Barriers has been working with veterans with disabilities for years,” said Weihenmayer. “We’ve seen the transformation that takes place when veterans are able to overcome the mental and physical challenges involved in one of our expeditions, and then apply the skills they’ve learned to the challenges faced in their day-to-day lives.” If Josh is selected, he will participate in one of a series of No Barriers Warriors expeditions.
LCEC is extremely proud of its partnership with CoBank and the No Barriers Program, and equally honored to nominate Josh for inclusion in the next bout of expeditions. To find out more about the No Barriers program, visit http://www.nobarriersusa.org/warriors/.
The weather is perfect for exploring our beautiful waterways in your boat. Whether you are an avid boater or a novice, it is essential to keep the following safety tips in mind when you are on the water:
–Always be aware of power lines when boating or fishing. Be sure to keep at least 10 feet distance between your boat and power lines.
–If your boat comes in contact with a power line, do not jump into the water!! The water could be energized and dangerous. Remain calm and stay in the boat, but do not touch anything metal until help arrives and the boat is no longer in contact with the line.
–If your boat’s wiring in not in compliance with American Yacht Club Standards, hire a professional to get to get your boat’s electrical system in compliance.
–Check that your dockside outlets have GFCIs, and that any cords plugged into the outlets are in good condition without any exposed wires or broken casing.
LCEC thanks all boaters for respecting the importance of boating safely around power lines. Along with interrupting power to your neighbors, coming in contact with power lines while boating could mean electrocution and even death! Please enjoy our waterways safely. For more safety tips, visit www.lcec.net.
LCEC is proud to announce that it has been recognized as a BenchmarkPortal Top Contact Center in the Small Centers Category. LCEC and other contest applicants were judged on key performance indicators including:
• Average speed of answer
• Calls per agent per hour
• Agent turnover
• Caller satisfaction
“BenchmarkPortal salutes the winners – they are leaders in the call center industry,” said Bruce Belfiore, BenchmarkPortal CEO. “Our Top Contact Center Award places a contact center among the best in the industry in terms of quality of service and cost efficiency. Their key metrics were benchmarked against our database – the largest in the world of contact center metrics. This is a great accomplishment.”
In addition to be recognized as a Top Contact Center, LCEC has proudly held the designation of a Certified Center of Excellence from BenchmarkPortal for four consecutive years.
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