In response to changing and difficult times, LCEC now offers customers another way to pay that can help them stay current on their electric bills. Customers may opt to pay by MasterCard, Visa or Discover cards or bank debit cards. This service is offered through the chosen vendor, Online Resources.  Customers who use this option to pay their bill on time can avoid collection-related fees and inconveniences.

Customer Information Services Supervisor Kelly Pilkington says LCEC is pleased to offer this new option. “LCEC listens closely to customers and strives to provide every possible option to help better serve their needs. One example of this is that customers have requested the ability to pay their electric bills by credit/debit card, and we sought out an affordable means to make this possible,” she said.

Credit or debit card payments can be made through Pay-by-Phone (automated phone system) and PowerPay (www.lcec.net). These two options are secure, easy to use and available 24 hours a day. For security and identity protection purposes, LCEC customer billing systems, customer service representatives and cashiers will not have access to credit or debit card numbers. All previous payment options are still available – including AutoPay, U.S. mail, payment centers and drop boxes.

AT A GLANCE:

Credit/debit card payment is available through:

PowerPay (www.lcec.net)

Pay by Phone (239-656-2300)

From the time you make a payment to when it posts to your LCEC account:

PowerPay (bank account or credit/debit) Two business days

Pay by Phone (bank account) Immediate

Pay by Phone (credit/debit) Two business days

AutoPay (bank account) Automatic

At Payment Center (cash, check, cashier’s check or money order) Immediate

U.S. Mail (check, cashier’s check or money order) Varies

Drop box (check, cashier’s check or money order) One business day

Established in 1940, Lee County Electric Cooperative, Inc. (LCEC) is a not-for-profit electric distribution cooperative serving Cape Coral, North Fort Myers, Marco Island, Sanibel and Captiva Islands, Pine Island, Everglades City, Immokalee, Ave Maria, and parts of Lehigh Acres.  LCEC is committed to providing efficient, reliable, cost-competitive electric and emerging energy solutions and excellent service to our customers.  LCEC is a major contributor to the local economy as one of the largest employers in Lee County with nearly 400 employees and by its support of many local agencies through charitable giving and volunteerism programs, including the United Way, American Heart Association, Habitat for Humanity, Junior Achievement and local school districts. People. Power. Possibilities. Delivering the Power that Energizes our Community. Learn more about LCEC online at www.lcec.net.

###