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Billing Information
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Connecting Residential Service
You can apply for service by either
  • Applying Online
  • Calling LCEC's Call Center at (239) 656-2300, (800) 599-2356,
    Monday through Friday 7 am - 6:30 pm
Information needed to connect service to an existing home:
  1. Name under which the account will be listed
  2. Social Security Number
  3. Phone number
  4. Address of service location to be connected
  5. Date service is to be connected
  6. Mailing address if different from physical location
Information needed to connect service to a new home:
  1. Name under which the account will be listed
  2. Social Security Number
  3. Phone number
  4. Physical address including lot, block, strap and permit number
  5. Determine if the service will be Temporary or Permanent
  6. Determine if the service will be Overhead or Underground
  7. Mailing address if different from physical location
Connecting service to a new home: If you are building a new home, a customer service representative will generate your order. Your order is then automatically transferred to LCEC's Engineering Department. After the Engineers have staked the job, the job is then automatically transferred to LCEC's Construction Department where it is held until the final inspection is received from the city or county. After the inspection is received, the job is scheduled for hook up.

Deposit amount required for existing or new homes:
The following calculation will be used to determine the amount of the residential deposit:
  1. If the location is NEW CONSTRUCTION and has never had electrical service, you will be required to pay the minimum deposit amount of $200.
  2. If the location has 12-months of billing history, determine the average monthly billing and multiply by 2. If that amount is greater than $200, it will be used as the deposit amount. If that amount is less than $200, the deposit amount will default to $200.
  3. If the location is NOT new construction but does not have 12 months of billing history, the deposit will default to the minimum amount of $200.
Additional or New Deposits:
An existing account with no deposit will be charged a deposit if a record of delinquent payments is established. Late payments, disconnections for non-payment, returned checks, and bad-debt write-offs all contribute to the potential that a security deposit will be required. Accounts that already have a deposit may be assessed an additional deposit if the average bill increases substantially. Additional or new deposits on existing accounts are billed in three monthly installments.

Deposit Waiver:
By giving LCEC permission to check with an outside reporting agency, we may be able to waive your deposit. To see if you qualify, simply provide your Social Security Number to the Customer Service Representative who will determine if you qualify.

Please note: LCEC does not accept Credit Reference Letters as a means of waiving a deposit.

Deposit Refund:
If you maintain a good payment history for 12 months, you may request to have your deposit credited to your LCEC account.

If you become inactive prior to completing the full 12-month period, the deposit will be applied to your final bill and you will be charged any additional monies owed in your regular billing cycle.